IT Help

Phishing email WARNING

Texas A&M students and employees are warned not to click any links in an email with the subject “student refund ready.”

Help Desk Central advises anyone who clicked on the link to reset their NetID password immediately at and delete the message.

The message claims to be sent from Student Business Services and has a Help Desk Central footer. While it looks authentic on the surface, the “View Information” link goes to a malicious site. By hovering over the “Visit Aggie Answers on our website:,” an incomplete link appears.

The campus community is advised to sign up for NetID Two-Factor Authentication at for added security. Even if someone obtains a user’s password, they will not be able to sign in to campus services without authentication from their mobile device or landline.

Click here for Clinic help.

Having problems with your TAMU email, an OAL computer kiosk, or AggiePrint?  First check the IT alerts page for outage information regarding servers on the main campus.

The Texas A&M School of Law IT Services desk focuses on the support and management of infrastructure-as-a-service. IT Services has developed a variety of service offerings to assist Texas A&M School of Law departments and students in focusing on what they do best.

IT Services offers the following services to our campus and departments:

  • Desktop Support
  • Data Management Services
  • Disaster Recovery
  • Telecom
  • Print Services
  • Website Administration
  • Media Services
  • Equipment Checkout
  • Student Laptop\Desktop Support
  • Digital Signage
  • Wi-Fi
  • Email Configuration
  • EBB

If you'd like to speak with us about these services, please contact or (817) 212-3845.​

To make a specific IT request (non-event related), please use Track-It! Self Service.

Electronic Bluebook (EBB)


​The EBB exam software was updated September 21, 2018.  You must download and install this latest version of EBB in order to use it for your exams.
  1. Follow the "Download and Install INSTRUCTIONS" available here.
  2. Visit
  3. Run a mock/practice/test exam.
  4. Contact I.T. Services if you have problems or questions -- 817-212-3845,, room 211.
MAC USERS: If you have recently upgraded to the Mojave OS, please stop by the IT office (Room 211) BEFORE your exam.

Minimum system requirements:

  • PC:  Windows XP - Windows ​10
  • Mac:  10.6 (Snow Leopard) - 10.13 ​(High Sierra)
  • MAC USERS: If you have recently upgraded to the Mojave OS, please stop by the IT office (Room 211) BEFORE your exam.
  • ​Run mock/practice exam before your actual exam.
  • If you have any difficulties, please stop by the I.T. office (room 211) BEFORE your exam day.

EBB Instructions:

Need Microsoft Office?

​Options to get the latest Microsoft Office for Mac or PC:

  1. Open a web browser and navigate to, login, click the password settings tab at the top, Login again, and click the button that says “Activate Office 365” (Or something like that). Follow the onscreen instructions. This is good for as long as you are enrolled as a student at Texas A&M University. It is Free!
  2. Open a web browser and navigate to, follow the onscreen instructions to purchase the latest version of Microsoft Office for MAC or PC. The cost is around $10 and they will mail you DVDs.  More information available here.

IT and Telecom Help​ Resources for Faculty & Staff