Request Forms & Help

Enroll in DUO for VPN and email access

Virtual Private Network (VPN) adds a second layer of security on October 1

Starting October 1, 2018, the Division of Information Technology will require use of Duo NetID Two Factor Authentication on its Virtual Private Network (VPN) ( service. Duo provides a second layer of security to Texas A&M accounts.

Duo is already required to access your emails on

If you are not already enrolled in Duo and plan to use VPN or exchange, you can enroll now at

duo steps
For more information, please visit

Protecting our campus against cyber threats is a priority for Texas A&M University and the Division of Information Technology. Having a strong password is necessary, but not enough. Duo adds an extra layer of security to your account.

Event/Room Reservation Requests:

For event/room Reservation requests, please continue to use the event/room request form: The form will submit into the Track-It system and route to all the appropriate departments. You will be able to check the status of room/event requests in Track-It. These instructions will be posted soon. Please do not use Track-It Self Service for event requests.

Non-Event Requests:

​Link to Track-It! Self Service for the following requests (instructions):
Note: Track-it! Self Service is only accessible while connected to a Texas A&M network.
  • Facilities Requests (non-event)
  • IT Help Requests (non-event)
  • E-Newsletter Project Requests (non-event)
  • Website Requests (non-event)
  • Marketing Requests (non-event)

Faculty Highlights

Please use this form to submit your entries for the "Faculty Highlights" displayed on the website. You may submit this form anytime, as many times as you need, for as many items as you would like; ​or you can wait until prompted at the end of the quarter​. Further instructions are available on the form.

Other Requests & Helpful Forms:

Travel Information and Required Forms:

Help Resources: