tech-required

Uninterrupted access to the Wealth Management and Risk Management programs is of utmost importance to Texas A&M. Therefore, our dedication to student technical support is second-to-none. All courses within the Wealth Management and Risk Management programs receive 24/7 Technical Support. Learn More

From the beginning of the Orientation course through the end of the final examination period, students receive support for any technical issues.​ You will be provided with both a technical support email and phone number for any such issues. In addition, staff will monitor student activity in the courses and reach out to students as necessary, and students will have opportunities to provide feedback about technical issues and course administration.

Features

  • An orientation to make sure you are completely comfortable with using the online platform
  • 24/7 Technical Support
  • Ample opportunities for you to interact directly with professors
  • Full support to students entitled to services under the Americans with Disabilities Act (ADA)
  • Course monitoring by Texas A&M staff to ensure continual course success. Staff ​will verify that students have access to good internet connections, functioning web cameras, and microphones.
Technical Requirements
Students should have reliable access to a highs-speed, broadband Internet connection. A minimum download speed of 5.00 mbps and minimum upload speed of 2.00 mbps is recommended. The only software program that students will need in order to join synchronous sessions is the Blackboard Collaborate Launcher, which can be downloaded for free and installed in five minutes or less. Students must have a webcam and microphone. Students are encouraged to use a laptop or desktop computer rather than a tablet or smartphone.


24/7 Technical Support

From the beginning of the Orientation course through the end of the final examination period, students receive support for any technical issues. Students will be provided with both a technical support email and phone number for any such issues. In addition, staff will monitor student activity in the courses and reach out to students as necessary, and students will have opportunities to provide feedback about technical issues and course administration.